Discover what's possible
Every engagement begins with a conversation where we show you what is possible for your business. From there, the first 12 weeks take one of two paths.
It starts with a conversation
No cost and no obligation. The first conversation is where you discover what is possible.
A conversation
We learn how your business runs today and where growth is held back.
A view of what's possible
If we are a good fit, we show you the opportunity across your functions, data and systems.
Your first 12 weeks
We agree whether Resolve or Rebuild fits, and a proposal for the engagement.
Two paths for the first 12 weeks
Both paths run for a minimum of 12 weeks and follow the same method and 5-S standard.
Resolve
For businesses whose current systems are blocking progress. We repair the data, CRM and constraint holding you back in the early weeks, then build the first working state around the fix.
What you leave with
- The urgent problem resolved
- A blueprint for the next stage
- A first working state your team can rely on
Rebuild
For businesses ready to redesign how a function works. We discover what is possible together, redesign one function from a clean sheet and deliver its first working state.
What you leave with
- A redesigned function, signed off by leadership
- The first priority built and in use
- A baseline and scorecard for every quarter after
AI on top of a mess makes the mess faster.
Resolve is for businesses that recognise this pattern. Most reach it gradually, one sensible decision at a time.
Tools adopted team by team
AI used through personal accounts
Data scattered and untrusted
Workarounds become normal
Time saved never reaches the bottom line
Growth slows under the complexity
How Fly compares with other routes
Each common route supplies a useful input. Execution usually still falls to one person who already has a full role, and that is where progress stalls.
| Common route | Where it stalls | What Fly does instead |
|---|---|---|
| LLM subscriptions | Spend grows without direction and seats go unused | Matches model and plan to each task, then reports spend against outcomes |
| Training on its own | Adoption fades once the course ends | Trains inside delivery and supports adoption after go-live |
| Tools and software | Features never cross the business without expertise and direction | Selects on your behalf, then builds and connects across functions |
| Hiring an AI specialist | One person cannot cover strategy, data, build and adoption | Supplies a full team's range without the hiring risk |
| Reading, courses and packs | Knowledge decays before anyone acts on it | Turns frameworks into working systems within 12 weeks |
| All-in-one platforms | Lock-in removes control of cost, risk and scale | Chooses each component on its strongest capability |
LLM subscriptions
Where it stalls
Spend grows without direction and seats go unused
What Fly does instead
Matches model and plan to each task, then reports spend against outcomes
Training on its own
Where it stalls
Adoption fades once the course ends
What Fly does instead
Trains inside delivery and supports adoption after go-live
Tools and software
Where it stalls
Features never cross the business without expertise and direction
What Fly does instead
Selects on your behalf, then builds and connects across functions
Hiring an AI specialist
Where it stalls
One person cannot cover strategy, data, build and adoption
What Fly does instead
Supplies a full team's range without the hiring risk
Reading, courses and packs
Where it stalls
Knowledge decays before anyone acts on it
What Fly does instead
Turns frameworks into working systems within 12 weeks
All-in-one platforms
Where it stalls
Lock-in removes control of cost, risk and scale
What Fly does instead
Chooses each component on its strongest capability
After the first 12 weeks
You decide what happens next.
Ongoing cycles
Continue in quarterly cycles at a pace that suits your business. Each quarter opens with a stack review of what to keep, consolidate or replace, and reaches a new working state.
Support throughout
Technical and strategic support, training refreshers and knowledge base articles written for your own systems. AI spend, usage and delivery status are reported in your Client Portal.
Pause or stop
Every working state stands on its own, so you can pause between cycles without losing what you have built.
Who we work best with
We do our best work with leaders who see this as a commitment rather than a one-off project.
Committed to change
Ready to rethink how the business operates as well as the tools it uses.
Prepared to invest
Treating the work as a strategic investment with a measurable return.
Open to collaboration
Willing to involve their teams and work alongside ours.
Common questions
Do we need to commit beyond 12 weeks?
Can we start with one function?
Do we need HubSpot?
What does the first conversation cost?
Start where you are, and immediately discover what's possible.
Every engagement begins with a conversation about what is possible for your business.
Matt Dove
Managing Partner, Client Strategy
Tim De La Salle
Managing Partner, Technology
Fly didn't just build a system, they optimised our go-to-market execution. We are now equipped to scale with confidence.
We operate in different markets with different regulatory obligations, and Fly helped us solve this with confidence.
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